Shipping Policy

Order Processing

All orders are typically processed and shipped within 5 business days after an order is placed.

Once your order has been shipped, the estimated delivery time is 10–20 business days, depending on your destination, local carrier services, and customs processing where applicable.

Delivery times are estimates only and may be affected by circumstances beyond our control, including customs inspections, severe weather, public holidays, or carrier-related delays.

Order Tracking

Once your order has been shipped, you will receive a Shipping Confirmation Email containing your tracking number.

You can track your shipment using the tracking number at www.17track.net .

Shipping Rates

Shipping costs are calculated at checkout based on your delivery destination, the items in your order, the selected shipping method, and any applicable promotional offers.

The final shipping cost will be displayed before you complete your purchase.

Any customs duties, taxes, or import fees imposed by your country or region are the responsibility of the customer unless otherwise stated.

Shipping Destinations

We currently ship to customers worldwide.

If we are unable to ship to your location due to carrier, customs, or logistics restrictions, our Customer Support team will contact you to discuss available alternatives or arrange a full refund where necessary.

Changing Your Shipping Address

If you need to change your shipping address, please contact our Customer Support team as soon as possible.

Address changes can only be made before 11:00 PM (PDT, GMT-7) on the same day the order is placed . Once an order has entered processing or has been shipped, we are unable to modify the shipping address.

Shipping to an Alternate Address

You may have your order shipped to an address different from your billing address.

Please make sure that all shipping information is complete and accurate before submitting your order.

Shipping Methods

Orders are processed and shipped on normal business days, Monday through Friday, excluding weekends and public holidays. Orders placed on Saturdays, Sundays, or public holidays will begin processing on the next business day.

Depending on inventory availability, order destination, and fulfillment arrangements, products may be dispatched from different fulfillment locations or partner facilities.

We work with a range of recognized shipping carriers and local delivery partners, which may include FedEx, DHL, UPS, EMS, and SF Express, depending on the destination and shipping route.